• PUAFIR601B - Develop and administer agency policy, procedures and practices

Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PUAFIR601B Mapping and Delivery Guide
Develop and administer agency policy, procedures and practices

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency PUAFIR601B - Develop and administer agency policy, procedures and practices
Description This unit covers competency in the administration of an agency's policies, procedures and practices to support the achievement of organisational and operational objectives.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application The application of this unit in the workplace - the environments, complexities and situations involved - will be written during Phase II of the Review of the PUA00 Public Safety Training Package.This text will be useful for the purposes of job descriptions, recruitment advice or job analysis; where possible, it will not be too job specific to allow other industries to import it into other Training Packages, where feasible.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Prerequisite Unit/sPUAFIR504B Assist with formulation and implementation of plans and policies
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify and develop policies, procedures and practices
  • Need for new policies, procedures and practices is identified in consultation with stakeholders
  • Consultative processes are used to exchange information to assist in problem solving and decision-making in line with organisation's requirements
  • Cooperation and input to the decision-making process is obtained from all appropriate stakeholders
       
Element: Manage the implementation of policy, procedures and practices
  • Organisation's policies, practices and procedures are efficiently and effectively implemented and adhered to
  • General administration procedures are maintained to ensure organisation's objectives are met
  • Information flows in an effective and efficient manner within the organisation
  • Information systems are consistent to meet the information needs of the organisation
  • Information gathering, storage and security/confidentiality is consistent with the operational and strategic needs of the organisation
  • Copyright provisions are observed for all information
       
Element: Review policy, procedures and practices
  • Policy, procedures and practices are continually reviewed to ensure that information is current, accurate and clear, and meets the requirements of the organisation
  • Decisions and actions taken are accurately recorded in accordance with organisation's policy, procedures and practices
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence for this unit be demonstrated in the development, implementation and review of a range of policies and procedures

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Context of and specific resources for assessment

Context of assessment

Evidence of competence may be demonstrated on the job and at the same time by a set of exercises/case studies in a simulated workplace environment

Written or verbal assessment of the knowledge components may be used as supporting evidence

Specific resources for assessment

No special resource implications

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

demonstrated skills in verbal and written communications, presentations and submissions

liaison/interpersonal skills

review methods

negotiation and analytical skills

Required Knowledge

comprehensive understanding of the agency's policies, procedures and practices

administrative procedures

communication methodologies

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Stakeholders may include

Executive management, local, state and federal governments, industry, national and international associations, other emergency management and non-government organisations community groups technical advisers, consultants, work groups and individuals internal to the agency, customers

Information systems may include

computer data bases

personnel files

training and assessment records

files

notes and memos

technical data banks

assets and stock registers

Information flow may include

business plans

annual reports

notes and memos

personal letters or memos

personnel instructions/directives

standing orders

financial reports

technical journals

Chief Executive Officer's reports

publications

video, television, electronic information transfer

service standards

Policies, practices and procedures may include

relevant legislation, new reforms

ministerial/government directives

corporate, strategic and operational plans

agency performance standards

agency practices and guidelines

procedures or guidelines

agency agreements

industrial agreements

orders and directives

quality standards

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Need for new policies, procedures and practices is identified in consultation with stakeholders 
Consultative processes are used to exchange information to assist in problem solving and decision-making in line with organisation's requirements 
Cooperation and input to the decision-making process is obtained from all appropriate stakeholders 
Organisation's policies, practices and procedures are efficiently and effectively implemented and adhered to 
General administration procedures are maintained to ensure organisation's objectives are met 
Information flows in an effective and efficient manner within the organisation 
Information systems are consistent to meet the information needs of the organisation 
Information gathering, storage and security/confidentiality is consistent with the operational and strategic needs of the organisation 
Copyright provisions are observed for all information 
Policy, procedures and practices are continually reviewed to ensure that information is current, accurate and clear, and meets the requirements of the organisation 
Decisions and actions taken are accurately recorded in accordance with organisation's policy, procedures and practices 

Forms

Assessment Cover Sheet

PUAFIR601B - Develop and administer agency policy, procedures and practices
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

PUAFIR601B - Develop and administer agency policy, procedures and practices

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: